Role Objective:
- The Position Holder will be responsible for growing and maintaining the HNI client base by integrating and coordinating all activities targeted at achieving the Long-term Sales and Marketing plans of the company.
- The Position Holder will actively contribute to the development and implementation of strategies and product development geared towards the growth of the HNI client base of the company.
Duties & Responsibilities:
- Identify and develop new business relationships with HNI segments through professional, social and personal networks in line with the Company’s sales strategy to increase client satisfaction and company’s market share.
- Responsible for High net-worth Individuals (HNIs) client acquisition by developing and managing the pipeline of business opportunities.
- Execute and manage the HNI Sales strategy and business plan, taking into account the market opportunity/growth potential, competitor activity and existing capabilities.
- Facilitate cold and warm calls to prospective leads; schedule and follow through on calls with leads generated and current clients.
- Maintain relationship with clients, prospects, and other Asset managers in the market in order to improve the sales of the company’s products
- Handle HNI advisory/AUM by providing informative and support oriented services to all existing and potential clients.
- Ensure effective response time to all enquiries and provide timely solutions based on their requests.
- Timely resolution of customer complaints by proactively identifying problems and taking appropriate remedial action
- Monitor industry trends and obtain the necessary market information to be used for product development.
- Ensure timely rendition and preparation of all reports as and when due. All duties that may be assigned by the Managing Director
Key Requirements:
- Minimum of a Bachelors Degree. Other relevant professional qualifications may be an added advantage.
- 6 -8 years professional experience
- Good Business Writing and Communication skills
- Excellent Customer Service skills
- Strong presentation and communication skills
- Strong public relations skills
- Good interpersonal skills to create and sustain excellent relationships with clients and colleagues.
- Excellent Leadership skills.
- Very good understanding of the Nigerian financial market
- Negotiation Skills